DIRECT
Sending your shoes directly to us for a repair is as easy as 1,2,3
Step
Download an order HERE and print it off
A SEPARATE FORM MUST BE SUBMITTED FOR EACH PAIR OF SHOES.
Step
Complete the form and post it to us with your shoes (Climbing Resoles, PO Box 683, Mitchell, ACT, 2911)
Step
We will assess your order and send you a text message with payment details. Once your shoes are finished, we will let you know before sending them back to you.
Our current turnaround time is 3-4 weeks (from the time we receive them)
Disclaimer – Climbing Resoles takes full responsibility of your shoes when they are in our possession (i.e. from the moment they arrive at our workshop till they leave). If for some reason they go missing before we receive them or after we have sent them back (i.e. lost in post) then the responsibility lies with the customer and the postal service. If your shoes go missing we will not pay for replacement shoes or provide refunds for the work completed.
